Dear Customer 

Following recent events, our office in London is closed until further notice. Our agents are actively providing customer service via email contact@japan-experience.com and by phone on 020 3514 6932.

We are experiencing an increased number of calls and emails, sincere apologies for any delay in our response. In addition, please ensure that you have purchased your products from Japan Experience before contacting us (the confirmation email received at the time of purchase will provide the relevant information)

Please do not send products back to our London office as we cannot guarantee safe receipt.

From Japan Experience we hope that you are well and taking the appropriate precautions and we wish that this situation is resolved as soon as possible.
 


 

CONTACT US
 

LONDON 
+ 44 (0) 20 3514 6932

Japan Experience
22 Bloomsbury Square, 
WC1A 2NS - London 
UNITED KINGDOM


9am - 6pm, Monday to Friday.
10am - 6pm, Saturday.

 

Closed: Sunday and public holidays


Connect also on
www.japan-rail-pass.co.uk

 

HAVE A QUESTION?

See our Help page

 

Write to us

Your name :
Your email :
Subject :
Order number (optional) :
Your message :

Captcha :


Send Add Attachment

Personal data :

Your personal data will be collected by Japan Experience who are also responsible for processing it in order to deal with and monitor your order, to contact you and, subject to your agreement, to send you our newsletter as well as selected commercial offers. This processing can take place under different legal bases depending on the purpose it is used for.
You have the right of access to your data as well as the right of rectification, deletion and opposition of your data, which can be exercised via e-mail: data@vivrelejapon.com or by writing to: Vivre le Japon, 30 Rue Sainte Anne, 75001 Paris.

For further information about the way we process and protect your personal data, please consult our Confidentiality Policy.

JAPAN EXPERIENCE WORLDWIDE

KYOTO
+ 81 (0) 75 752 3518


9am - 7pm, daily
Closed: Bank holidays 


Write to us:
Japan Experience
606-8404 Kyoto-shi, Sakyo-ku
Jodoji Shimominamida-cho 173-1
Japan



 

PARIS
+33 (0)1 85 53 57 50


10am - 7pm, Monday to Saturday
Closed: Sunday and bank holidays 


Write to us:
Vivre le Japon
30 rue Sainte-Anne
75001 Paris
France

Connect also on :
www.japan-rail-pass.co.uk

BERLIN
+49 (0) 30 31199701
Japan Experience
Lychener Str. 53, 
10437 Berlin
DEUTSCHLAND
 
www.der-japan-rail-pass.de
 
LOS ANGELES
+1 800 835 6135
Japan Experience
100 W Broadway, Suite 3000

Long Beach, CA 90802
USA


MADRID
+34 91 198 31 75

Japan Experience
100 Plaza de José Moreno Villa
n°2, 1°C
Madrid 28008
SPAIN