Employment and internship offers

Now Hiring: A Travel Consultant


Japan Experience is Japan specialist travel company with over 30 years in the industry. Offering innovative services such as house rentals within major cities in Japan, car rental services, train passes, individual and group tours….

To sustain our strong growth and build our brand awareness in the UK, we are looking for an enthusiastic Travel Consultant, with a strong love and knowledge of Japan.


1. Key Duties and Responsibilities

As Sales Consultant your responsibilities will include but are not limited to the following:


2. Distribution of Japan Rail Passes.

– Helping to update internal and external systems.
– Follow-up of customers’ enquiries requests through various communication platforms including telephone enquiries and emails.
– Reporting.


3. Customer Service and Support

– Supporting the Manager and colleagues to provide outstanding customer services.
– Being a true brand ambassador for the company.


4. Candidates Profile

– Educated to a degree level or equivalent.
– Have a strong interest in Japan, with knowledge of Japan and the main tourism areas.
– Experience within a retail/tour operator sales environment.
– Good communication skills.
– Our ideal candidate will be self-motivated, with a real can do attitude.
– Able to work unsupervised and as part of a small team, to achieve shared objectives.
– Japanese or European languages are desirable.


5. Salary

£17 k – £19 k DOE


6. Hours

40 hours a week.



 

Now Hiring: A Travel Angel in Japan

 
With websites in 7 languages, and a worldwide presence (Paris, London, Berlin, Los Angeles, Kyoto and Tokyo), Japan Experience is Japan specialist travel company with over 30 years in the industry. Offering innovative services such as house rentals within major cities in Japan, car rental services, train passes, individual and group tours… 
 
As part of our development, we are looking for a full time “Travel Angel”, based in Tokyo, under the responsibility of the Managing Director of Japan Experience.
The Travel Angel is a local person assisting the inbound travelers on-site and during the preparation of their trip. He/she coordinates, gives advice and always seeks for new interesting spots and ways of discovering the Japanese culture, in order to create the best traveling experience in Japan.
 
 
1. Key Tasks

As a Travel Angel of Japan Experience, you will be in charge of the following tasks:

     - Welcome our customers arriving and departing from their rental houses,
     - Clean and take care of the houses under your responsability,
     - Handle customer service requests through phone and email
     - Deal with administrative and accounting operations

These missions are likely to change depending on the company’s needs.
 
 
2. Profile

Graduated from university, you have been living in Japan for at least a year, you love travelling and have a good understanding of the traveller's needs.
You are bright and dynamic and have good interpersonal skills. You are autonomous, well-organised, and can manage operations with efficiency and seriousness.
You love Tokyo and are willing to share your knowledge about it.
 
Qualifications :
Proficiency with computers, preferably in a Macintosh environment
Good level of Japanese and English, at least business level
Already based in Tokyo, and capable of staying at least a few more years.
Capable of working during week ends if necessary. 
 

3. Financial Offer
 
Your salary will be based on your skills and availability (average 200,000 ¥)


Contact :
Thierry Maincent
job@japan-experience.com

Who we are

To find out more about the history of Japan Experience (formerly known as the agency Voyageurs au Japon), its organisation and its teams in Paris and in Kyoto, visit our 'About Us' page

Contact us

Contact us

Do you want to get information on your next trip to Japan?

Go to our Contact section and choose your representative in Paris or Kyoto.

 

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