Book your National Japan Rail Pass

The use of all trains operated by Japan Railways, that's more than 20,000 km of railways throughout Japan (except for certain high-speed "Nozomi" Shinkansen trains). This allows you to access the vast majority of tourist attractions from the North to the South of Japan, on the 4 main islands.

Yes, if they meet the necessary terms and you are sure of the spelling of their names.

The Japan Rail Pass is accessible to any traveler, with a foreign passport, traveling to Japan with a "temporary visitor" visa of 90 days or less: tourist, business trip, family visit...
Therefore, people who travel to Japan for more than 90 days (working holiday, military, diplomatic, cultural, research, working visa, etc.) are not eligible.

Since 1st June 2017, Japanese nationals can once again purchase and use the Japan Rail Pass.

Be aware, however, that the conditions are very restrictive.
You must obtain and fill in one of the following documents:
1 - An "Overseas Residential Registration" from the Japanese Embassy of your place of residence
2 - A "Certificate of Overseas Residence" from the Japanese Embassy of your place of residence
3 – For the United States, Brazil and Canada, a permanent residency card (the length of residence must be at least 10 years on the day you purchase the JR Pass).

You must present one of these three documents when you exchange the Voucher in Japan.

Be aware that if you do not satisfy these conditions, Japan Experience cannot be held responsible for the non-validity and non-exchange of your Japan Rail Pass on Japanese soil.The conditions for cancellation of your Pass are those applied by default.

The Japan Rail Pass exchange voucher issued by Japan Experience is refundable up to one year after its date of issue. There is a 15% cancellation fee withheld from the refund whatever the date of cancellation.

If you lose your Japan Rail Pass, reimbursement can only occur if the pass has not been exchanged and 4 months from the issue date of the exchange coupon. The cancellation fee remains 15% as long as there is validation from our supplier that the exchange coupon has not been exchanged, whatever the date of cancellation up to one year after the date of issue.

Please note that unused JRP Vouchers can only be refunded when successfully returned to any of our reception offices within 365 consecutive days from the purchase date.

Delivery issues will not constitute an exception so please allow sufficient time to organise your return as we are unable to offer any extensions. To be eligible for a partial refund, we must receive the unused voucher within the agreed timeframe.

Japan Experience is not responsible for any denied exchange of the voucher for the Japan Rail Pass once in Japan, regardless of the reason.

As of April 14th, JR has announced that the price of the Japan rail pass will increase by 70% in October 2023. 

If you're planning to travel to Japan between October and December 2023, it's a good idea to purchase your JR Pass before the prices go up. The physical voucher will be delivered to your home and can be exchanged in Japan within 3 months of the purchase date.

By buying the pass early, you can avoid any adjustment fees when you exchange it in Japan. For example, if you plan to travel from December 10th to 16th and start using your special train ticket from December 10th, you can purchase it at the current price starting from September 11th.