Discover Japan

In Japan, 3-star hotels (according to local standards) offer high quality but often compact rooms, typically ranging from 12 to 20 square meters.

• Double Rooms: Standard rooms for two people usually feature two single beds (twin beds) that can often be pushed together. In Tokyo, these rooms generally range from 15 to 18 square meters.
• Single Rooms: Solo travellers booking single rooms incur an additional fee. This fee can be waived if they opt to share a twin room with another participant. Single rooms typically range from 12 to 15 square meters.
• Traditional Accommodation (Ryokan) rooms include a private bathroom (Western or Japanese-style) and private toilets. In high season the offer might differ with shared bathroom, only if no other option is available. Guests will also have access to the ryokan's communal Japanese baths (onsen), which are usually segregated by gender. Please note that these baths may not be accessible to individuals with visible tattoos.

The shared shuttle departs from the airport and stops directly at or near your hotel (maximum 10 minutes on foot). Our airport assistant in Tokyo will guide you to the platform for the airport transfer. The transfer to the hotel is unassisted. If you prefer to be accompanied from the airport to the hotel reception, choose the "Accompanied Airport Transfer" option.

This shared shuttle or bus transfer may depart between 1.5 to 3 hours after your flight's scheduled arrival and may make stops before your hotel.

For a private transfer without stops and directly after your flight's actual arrival, consider the "Private Taxi from the Airport" option.

The same policy applies to your return: changes cannot be made to the shuttle schedule within 72 hours of your return flight, necessitating a taxi reserved through the hotel at your expense, with reimbursement procedures handled directly with the airline. Japan Experience does not accept responsibility for last-minute schedule changes.

• A ¥1,500 pre-charged card (Suica or Pasmo) for everyday travel.
• The card must be returned to the guide at the end of your stay unless your trip has been individually extended by Japan Experience.
• Card Top up (recharge) for free days is not included in the price.

The minibus is dedicated to Japan Experience customers by group.

The chauffeur-driven minibus enables to avoid the crowds on public buses and funiculars, it will adapt to the tour pace.

The ferry to Miyajima is included in your tour.

The JR ferry to Miyajima runs roughly every 15 minutes and takes about 10 minutes to cross.

The pass will enable you to use the JR trains freely. 

It includes the Yamanote line that can be useful on your free days. More information about the pass and its coverage. 

The Japan Rail Pass cannot be reissued, replaced, or refunded if it is lost or stolen after you have received or started using it. This is a strict policy set by JR Group (Japan Railways). 
You will need to buy new tickets at your own expense if you wish to continue traveling by train.

Flights are not included in this tour. 
Feel free to contact us if you wish to include flights in your booking. Economy class flights with layovers or direct flights, upgrades to premium economy or business class, departures from other cities or countries: we can advise you accordingly.

• The departure and return dates on this page concern your stay in Japan. You will arrive in Japan via Tokyo (Narita or Haneda airports) and depart from the same airport. On departure, you should leave the day before from Europe and land no later than 2:30pm to be present by 7:00pm at your hotel to meet your tour guide. However, the return flight will be on the same day due to the favorable time difference.
• If your flights have been purchased independently, without Japan Experience's assistance, it is necessary to provide us with your flight information (flight number, airport, date, and arrival time) at latest one month before your departure to allow us to organise your reception and airport transfer.
• If your outbound flight does not allow you to arrive at your hotel by 7pm on the first day of the tour, you will not be able to enjoy the included welcome dinner. Dinner expenses will be at your own cost.
• For your return flight, a shuttle will be provided to take you to the airport. It will arrive at the airport between 3 to 2 hours before your flight.

If you need to cancel your trip after signing the registration form, you must notify Japan Experience as soon as possible. This notification can be sent either by registered mail with acknowledgment of receipt or by email. The date of sending will be considered the official cancellation date.

In such cases, cancellation fees will apply, calculated as a percentage of the total cost of the trip, according to the following terms:

• More than 35 days before departure: 35% of the total cost
• Between 35 and 21 days before departure: 50% of the total cost
• Between 20 and 8 days before departure: 75% of the total cost
• Less than 7 days before departure or on the day of departure: no refund will be made

Our tours prices are subject to change, either upward or downward, depending on supply, demand, yen exchange rates, and price adjustments from our suppliers.

The program may be adjusted based on various factors such as weather conditions or unforeseen events.

To ensure the safety and comfort of participants, modifications may be made to the itinerary, including adjustments to the order and/or selection of cities, visits, or any other optimisations deemed necessary by Japan Experience.

These adjustments are made to provide you with a pleasant and worry-free experience.

• Unfortunately, this tour is not accessible to individuals with reduced mobility.
• Pets are not allowed.
• Children and infants are welcome. A child rate is offered for ages 3 to 11. They will be provided with a standard adult bed in each accommodation and a standard seat in transportation. For infants aged 0 to 2, a "baby" rate is offered, which includes a baby crib in most accommodations, though availability cannot be guaranteed in every place.
• For vegetarians, vegans, or those with strict dietary requirements: There are few vegetarian or vegan restaurants in Japan, especially on group tours. Japan Experience cannot accommodate every dietary preference, but the guide can assist in selecting suitable dishes at each restaurant. This also applies to those with food intolerances.
• For baggage transfer, any additional luggage will incur an extra charge (approximately 25 GBP/ 31 USD per person per bag). It's essential to inform your tour guide in advance.

• The digital version of your travel booklet and other digital travel documents will be sent by email 3 weeks before departure.
• Airport transfer tickets will be provided by our airport assistant upon your arrival, if applicable.
• Other physical travel documents necessary for the trip will be given by your tour guide at your hotel meeting at 7:00 PM on the first day.

Book directly online on our website:

1. You choose the tour of your choice, your departure date and the number of participants. Several options are available.
2. Pay a deposit of 35% of the total amount online and confirm your booking.
3. You will receive an e-mail confirmation of your booking.
4. Book your plane ticket, either with Japan Experience or by yourself (taking into account the times required for your tour to run smoothly).
5. Pay the balance of your invoice up to one month before departure. Upon request you can pay in several times.

For more information about our tours or your booking, don 't hesitate to contact our advisers on + 44 (0)20 3514 6932 or contact@japan-experience.com.

You can also visit us in our London office or get your quote online.

Upon reservation Japan Experience offers you 2 types of protection:

1. Japan Experience Flex :
   This insurance covers expenses related to trip cancellations for specific reasons (disease, accident, passing...)
    
2. Japan Experience Protect :
   This insurance provides overall coverage for various aspect of the trip. 
   For instance: cancellation, flight delay or missing flight, lost luggage, travel incident and repatriation, assistance, etc...

Conditions