JR EAST Pass

  • Economic and simple
  • Unlimited travel

Stretching from the Tokyo metropolitan area through the Tohoku region, eastern Japan connects the capital to the northern reaches of Honshu.

From the rugged coastlines of Tohoku to the mountains of Nagano and the cultural centers of Sendai and Aomori, this area combines nature, history and regional character. With the JR EAST PASS, enjoy a convenient and efficient rail network operated by JR East, including selected Shinkansen lines, to travel seamlessly across the region.

For 5 or 10 consecutive days, explore multiple prefectures with great flexibility and experience the diversity that defines eastern Japan.

Benefits of the JR East Pass
Unlimited access: JR trains and JR buses in the JR East Region
Access to all Shinkansen between Tokyo and verge of Hokkaido

What is included in your JR East Pass?

  • Tohoku Shinkansen
  • Akita Shinkansen
  • Yamagata Shinkansen
  • Joetsu Shinkasen
  • Joetsu Shinkasen
  • Hokuriku Shinkansen
  • JR East Line
  • Some non-JR-East Line
  • *for a full list of included trains, refer to section "Where can I go..”

    What is not included in your JR East Pass?

  • Tokaido Shinkasen
  • Izu Kyuko Line
  • Fujikyu Railway Line
  • See prices
    See prices

    Coverage area for the JR EAST PASS

    JR MAP

    @JRMAP

    Why choose Japan Experience?

  • On-site assistance 7 days a week
  • One of few Official JR-Partners
  • Japan specialist for over 40 years
  • Where can I go with the JR East Pass?

    Enjoy unlimited rides on JR East lines across eastern Japan and travel easily from the airport to Tokyo, Sendai, Aomori, Nagano, Niigata and more.
    Where can I go with the JR East Pass?

    The JR EAST PASS is available in validity periods of 5 or 10 consecutive days. Enjoy unlimited rides on eligible railway lines operated within the valid area of JR East and associated companies.
     

    Which trains are included in the JR EAST PASS?
     

    ✅ JR EAST lines, including Bus Rapid Transit (BRT) services

    ✅ Tokyo Monorail (Tokyo Panorama Line)

    ✅ Aoimori Railway Line

    ✅ Iwate Galaxy Railway (IGR) Line

    ✅ Sendai Airport Transit Line

    ✅ Sanriku Railway

    ✅ Hokuetsu Express

    ✅ Echigo Tokimeki Railway (between Naoetsu and Arai)

    ✅ Reserved seats in ordinary cars of the following express trains with through operations between JR EAST and Tobu Railway lines: Nikko, Kinugawa, and SPACIA Kinugawa trains

    ✅ Tobu Railway local trains (including rapid services) from Shimo-imaichi to Tobu-nikko and Kinugawa-onsen

    ✅ Limited express trains running through between JR lines and Tobu Railway between Kurihashi and Shimo-imaichi (departure or arrival station must be a JR station)

    ✅ JR buses within the valid area (excluding highway buses and designated bus routes not covered by the pass)
     

    Which trains are not included in the JR EAST PASS?
     

    ❌ Tokaido Shinkansen

    ❌ Izu Kyuko Line

    ❌ Fujikyu Railway Line

    ❌ Limited express trains that both begin and end at Tobu Railway stations

    ❌ Highway buses

    ❌ JR buses outside the valid area and designated routes excluded from pass coverage

     
     
     

    How to use your JR East Pass

    After purchase, receive your e-voucher by email and exchange it at the station for a physical ticket.
    How to use your JR East Pass

    In order to take the trains, you can buy the JR East Pass on our website. You will receive an e-voucher to your email address, which has to be exchange to receive the physical train ticket. The exchange can be done at a JR Ticket counter at one of the locations below.

    Remember: the pass is a lot cheaper than buying single tickets.

    Reception and Exchange process

    After your purchase on our website, we will send you an e-voucher to your email address within 5 business days of your order. If you want to receive it earlier, please contact us.

    The e-voucher can not be used directly to take trains in Japan. You need to exchange the e-voucher to receive a physical ticket. With this ticket you can ride the trains. The exchange can be done at a JR Ticket Office in a train station within the usage area (see list below). Keep the e-voucher on your mobile device or print it to show it at the exchange office. You will also need to show your passport during the exchange. Please always carry your passport when using the pass, as station and train staff may ask to check it.
    The e-voucher has to be exchanged within 3 months (90 days) after reception.

    Where can I exchange the JR East Pass?

    Tokyo Station, JR EAST Travel Service Center, daily during business hours

    Narita Airport Terminal 1 Station, JR EAST Travel Service Center, daily during business hours

    Narita Airport Terminal 2·3 Station, JR EAST Travel Service Center, daily during business hours

    Haneda Airport Terminal 3 Station, JR EAST Travel Service Center, daily during business hours

    Shinjuku Station, JR EAST Travel Service Center, daily during business hours

    Ueno Station, JR EAST Travel Service Center, daily during business hours

    Sendai Station, JR EAST Travel Service Center, daily during business hours

    Nagano Station, JR EAST Travel Service Center, daily during business hours

     

    Who can use the JR East Pass

    Who can use the JR East Pass
    Who can use the JR East Pass
    Who can use the JR East Pass
    The JR EAST PASS cannot be used by travelers holding a Japanese passport; it is reserved exclusively for foreign passport holders visiting Japan.

    The JR EAST PASS cannot be used by travelers holding a Japanese passport; it is reserved exclusively for foreign passport holders visiting Japan.

    How do I modify or cancel my KANSAI Area Pass?

    Please contact us with your order number within one year of issuance to receive an 85% refund.
    How do I modify or cancel my KANSAI Area Pass?
    How do I modify or cancel my KANSAI Area Pass?
    Please contact us with your order number within one year of issuance to receive an 85% refund.

    Please contact us with your order number within one year of issuance. The cancellation fee is 15%. It can be waived in case of a new voucher purchase.

    Modification of your usage date

    To change the length of use of your KANSAI Area Pass or if you wish to buy another regional pass instead, please contact our Customer Support. They will help you to cancel your pass and to buy a new voucher. In the case of a new purchase, there is no cancellation fee.

    Cancellation Conditions

    If you wish to cancel within one year from the issue date, you will receive a refund with a cancellation fee of 15% for the unused voucher.

    The voucher can only be refunded within one year of the issue date. A refund is NOT possible if we are contacted more than one year from the issue date.

    Only a voucher, which has never been exchanged in Japan can be refunded. A refund is NOT accepted by Japan Experience for a redeemed ticket, even if not used to take a train. In exceptional cases, the JR West ticket office where you exchanged the voucher maybe able to grant a refund for a redeemed ticket.

    TOP 10 Routes included in the JR East Pass

    @matsushima / unplash

    @stevenchua/unplash

    Chusonji Hiraizumi

    @Wikimedia

    @KenCheung/unplash

    Kiyotsu Gorge Tunnel

    @Wikimedia

    @DeniseMetz/unplash

    Matsumoto Castle in winter

    @Japanexperterna on Wikimedia, CC BY-SA 3.0

    Le château d’Odawara au printemps

    @JNTO

    @GGONZENBACH

    Yamanote

    @Unsplash

    Sendai – The Gateway to Tohoku

    Located in Miyagi PrefectureSendai is the largest city in the Tohoku region and a key cultural center in northeastern Japan. Founded by the feudal lord Date Masamune in the early seventeenth century, the city preserves landmarks such as the ruins of Sendai Castle and the ornate Zuihoden Mausoleum. Known for its broad, tree-lined avenues, Sendai balances a lively urban atmosphere with access to nearby coastal areas and natural scenery. Connected to Tokyo by the Tohoku Shinkansen, it serves as a strategic starting point for exploring the wider region.

    @hyun-kim

    Niigata – Between the Sea of Japan and the Japanese Alps

    Niigata Prefecture stretches from the Sea of Japan to mountainous inland terrain linked to the Japanese Alps. The region is widely recognized for its rice production and sake brewing, supported by its snowy winters and pure water sources. Niigata City serves as a coastal hub, while inland areas provide access to alpine landscapes and hot spring towns. With direct Shinkansen access from Tokyo, Niigata combines maritime horizons with mountain environments within one prefecture.

    @tokyo-kohaku

    Aomori – The Wild Beauty of Northern Honshu

    Located at the northern tip of HonshuAomori Prefecture is shaped by powerful natural contrasts. The region is known for Lake Towada and the forested Oirase Gorge, where clear streams and waterfalls define the landscape. Aomori City hosts the Nebuta Festival each summer, featuring large illuminated floats that have become a symbol of the prefecture. Surrounded by coastline on three sides and connected to Tokyo by the Tohoku Shinkansen, Aomori offers broad scenery and a strong seasonal identity.

    Hokkaido shinkansen

    Hokkaido shinkansen

    ©Andy Leung, pixabay

    Nagano – A Mountain Escape in the Heart of Japan

    Nagano Prefecture is defined by high mountain ranges, including sections of the Japanese Alps, as well as forests and river valleys. Zenko-ji Temple in Nagano City remains one of the region’s most significant historical landmarks. The prefecture also hosted the 1998 Winter Olympic Games, reinforcing its connection to alpine terrain. Easily reached by the Hokuriku Shinkansen, Naga

    @GGONZENBACH

    Frequently asked Questions

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