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Notto Suthipat
Sangenjaya Villa
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Frequently asked questions
The cancellation fees are as follows:
- 30 days or more before check-in: full refund
- 8 to 29 days before check-in: 50% of the total booking amount will be charged
- 7 days or less before check-in: 100% of the total booking amount will be charged
The costs of the laundry service is 1,000 yen per person than you can pay directly to your Travel Angel on arrival. However you can save money by bringing your bedlinen and towels with you.
Some Japanese cities have introduced an accommodation tax to help with maintenance and developing the city into an even nicer place for tourists.
This tax is charged per person and per night and depends on the city you are staying in and the price of the accommodation per person per night. The tax is already included in the rental price.
For the exact amount, see the list below (the price in brackets indicates the price of the accommodation):
Tokyo: 0¥ (<10,000¥/pax/night), 100¥ (10,000¥-15,000¥), 200¥ (>15,000¥)
Kyoto: 200¥ (<20,000¥), 500¥ (20,000¥-49,999¥), 1000¥ (>50,000¥)
from 1st of March 2026: 200¥ (<6,000¥), 400¥ (6,000¥-19,999¥), 1,000¥ (20,000¥-49,999¥), 4,00¥ (50,000¥-99,999¥), 10,000¥ (>100,000¥)
Kanazawa: 0¥ (<5,000¥), 200¥ (5,000¥-19,999¥), 500¥ (>20,000¥)
Takayama: 100¥ (<10,000¥), 200¥ (10,000¥-30,000¥), 300¥ (>30,000¥)
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