City break - Kyoto tour

Your tour :

• The prices displayed on this page may vary according to the exchange rate of the Japanese yen.
• Unfortunately, this tour is not accessible to people with reduced mobility.
• Children and babies accepted. From 3 to 11 years old a child rate is offered. In each accommodation, a standard adult bed will be offered to them, and a standard seat will be allocated to them in transport. From 0 to 2 years old inclusive, a "baby" rate is offered. This price corresponds to the allocation of a cot in the majority of the accommodation of the chosen tour. However, we cannot guarantee a baby cot in every accommodation.
• Pets are not allowed.
• This itinereay is subject to change due to circumstances such as weather conditions, or other cases of force majeure. Please note that any information mentioned may be subject to change or modification.
• Your travel documents will be given to you as follows:
  • Travel diary by email 3 weeks before departure
  • Paper documents (airport transfer ticket, transportation card, Kansai Area Pass voucher) and Pocket WiFi upon arrival at the airport by our airport assistant.
• There are no ticket for the airport transfers to and from the airport. The reservation will be in the name you provided when booking the tour with us.

Your accommodation :

• Some hotels may ask you to pay a tourist tax on arrival. This depends on the city and even the hotel, as some do not include it in the booking price. Normally, it is 200¥/night/person (about £1.40/$1.90) but can be slightly higher in 4* hotels. It must be paid in cash at the hotel reception. For traditional Japan Experience accommodations, it is included in the initial tour price.
• Room size: in Japan, a densely populated country where everything is compact, 3-star hotels are of very good quality but the rooms are often quite small (12 to 20m2/129 sq ft to 215 sq ft) depending on the hotel. Please note the size of a single room, between 10 and 16m2 (107sq ft and 172 fq ft). For more comfort, you can select our luxury 4* accommodation upgrade option.
• Double room: Rooms for two people in western hotels have 2 single beds (twin rooms) by default, which can usually be joined together. As an option, you can select a double room instead of a twin if you prefer a double bed.
• Single room: People travelling alone and wishing to book a single room must pay a supplement at the time of booking. The single room supplement is compulsory for orders with an odd number of participants.
• 3-person room: If there are 3, 5 or more of you and you do not select the single supplement, a triple room will be allocated to you.
• In the case of a group order (> 5 people), it is possible, depending on hotel availability, that not all members of the group will be accommodated in the same hotel. However we will aim to keep you as close as possible
• Names of the hotels: The names given on the site are for information only. In the event of unavailability, ahotel of equivalent standard will be provided. Hotels, corresponding to local standards, are given as an indication and may be substituted for hotels of a similar category.

Your transport :

• Flights are not included in this tour. Please contact us if you would like to include flights in your booking: Flights in economy class with stopovers or direct flights, eco-premium or business air upgrades, provincial departures or abroad: we will be able to advise you.
• The departure and end dates shown on this page are for your stay in Japan. You will arrive in Japan via Kansai International Airport KIX (not Itami ITM) and will also depart from KIX. You will have to leave Europe the day before and land at 6:00pm at the latest to make the most of the airport services of your tour (welcome and transfer to Kyoto). The return flight is on the same day due to the time difference, with a departure time of 9am at the earliest. Please consult us if you have any uncertainty or need for advice in your choice of international flights.
• If the flights have been purchased by you, independent of Japan Experience, you must provide us your flight information (flight number, airport, date and time of arrival) at least one month before the tour to allow us to organize your welcome and airport transfer.
• Airport transfers: The shared shuttle bus leaves from the airport and stops in front of your hotel, and vice versa on the return journey. Our airport assistant in Kansai Airport will show you to the platform to take the airport transfer. After this point the hotel transfer is unassisted. If you would like to be accompanied from the airport to your hotel reception please choose the option "Accompanied Airport Transfer" when booking.
• Included in your tour is a pre-paid transport card with 1500¥ loaded in advance (about £7.50 / $10) (Suica or Pasmo card) and a 3-day Kansai Area Pass. These two cards should cover the vast majority of your journeys in this tour of Kyoto and its region, Kansai. Please note that apart from the prepaid transport card, where the journey is charged to you, the other 2 cards are not usable on the JR network but rather on the private network (about 2/3 of the total network in Kansai). The 3-day Kansai Area Pass is valid for 3 consecutive or non-consecutive days. When the pass expires and the ¥1,500 prepaid transport card runs out, you will have to pay for all your journeys by reloading the prepaid transport card (at ticket machines at all stations and metro stations; cash only). A metro ticket in Kyoto costs around  £1.70 / $2.40, depending on the length of the journey).

Your trips :

• The airport reception is in English. Your airport assistant will be waiting for you at the customs exit holding a sign with the name you provided when booking. They will give you your travel documents, and take you to your airport transfer point. They will not accompany you to Kyoto (this is possible, but an optional extra).
• The guided tour of Gion lasts around 2 hours and starts at 7pm. Please note that the tour will be conducted in English if your group is made up of travellers of different nationalities. More details on the meeting point will be in your travel pack. Dinner is not included, but your guide will be able to recommend the best places to eat.
• For the tea ceremony, you will be welcomed into a Japanese tea room, and served by elegant Japanese ladies who have made the tea ceremony their way of life. You will taste traditional Japanese sweets (wagashi) and tea will be served in specially made pots. The exact location and time of your tea ceremony will be communicated to you at a later time. Please make sure to check your emails.

Your meals :

• No meals are included in the package. Breakfasts can be added at the hotel reception when you check-in (to be paid on the spot). However, you will find many cafés near your hotel serving good breakfasts, often tastier than those in the hotels, which sometimes have tight schedules and are predominantly savoury. If you would like to add breakfasts to your tour when making your booking, you can select it as an optional extra.

Your additional services:

• A pocket wifi is included in your tour. It provides unlimited high-speed internet access. Your Pocket WiFi will be given to you at the airport of arrival.
• It comes with a small booklet to operate your device (don't panic, it's simple!) and a prepaid envelope to return your device at the end of your stay. Your pocket wifi will work until the last day of your tour.
• A maximum of 5 devices can be connected to one pocket wifi (phone, tablet, computer, etc).
• A single pocket wifi is provided for a tour booking of 1 to 5 people. For a booking of 6 people or more, a second pocket wifi is added automatically and at no extra cost to your reservation.

A 35% deposit is required at the time of booking to confirm your reservation. The remaining balance must be paid in full no later than 35 days before the departure date.

In case of cancellation, the following fees apply:

• 15% for bookings canceled more than 35 days in advance;
• 50% for cancellations between 35 and 21 days prior to the departure date;
• 75% for cancellations between 20 and 8 days prior to the departure date;
• 100% for cancellations within 7 days of the departure date.

These fees are calculated on the total price of the tour, excluding insurance.