City Break Osaka - Special World Expo 2025

Your tour :

• The prices displayed on this page may vary according to the exchange rate of the Japanese Yen.
• Unfortunately, this tour is not accessible to people with reduced mobility.
• Children and babies accepted. From 3 to 11 years old a child rate is offered. In each accommodation, a standard adult bed will be offered to them, and a standard seat will be allocated to them in transport. From 0 to 2 years old inclusive, a "baby" rate is offered. This price corresponds to the allocation of a cot in the majority of the accommodation of the chosen tour. However, we cannot guarantee a baby cot in each accommodation.
• Pets are not allowed.
• This tour programme is subject to change due to circumstances such as weather conditions or any other case of force majeure. Please note that due to the current circumstances, any information mentioned is subject to change or modification.
• Your travel documents will be given to you as follows:
  • Travel diary by email 3 weeks before departure
  • Paper documents (airport transfer ticket, transportation card, Kansai Area Pass voucher) and Pocket WiFi upon arrival at the airport by our airport assistant.

Your accommodation :

• Some hotels may ask you to pay a tourist tax on arrival. This depends on the city and even the hotel, as some do not include it in the booking price. Normally, it is ¥200/night/person (about £1.37/1.93$) but can be slightly higher in 4* hotels. It must be paid in cash at the hotel reception.
• Room size: In Japan, a densely populated country where everything is compact, 3* hotels are of very good quality, but the rooms are often quite small (12 to 20m2/129 sq ft to 215 sq ft) depending on the hotel. Please note the size of a single room, between 10 and 16m2 (107 sq ft and 172 sq ft). For more comfort, you can choose our luxury 4* accommodation upgrade option.
• Double room: Rooms for two people in western hotels have 2 single beds (twin rooms) by default, which can usually be joined together. As an option, you can select a double room instead of a twin if you prefer a double bed.
• Single room: People travelling alone and wishing to book a single room must pay a supplement at the time of booking. The single room supplement is also compulsory for bookings with an odd number of participants.
• 3-person room: If there are 3, 5 or more of you and you do not select the single supplement, a triple room will be allocated to you if available.
• In the case of a group order (> 5 people), it is possible, depending on hotel availability, that not all members of the group will be accommodated in the same hotel. Nevertheless, we aim to keep you as close as possible.
• Hotel names: The hotel names given on the site are for information only. In the event of unavailability, a hotel of equivalent standard will be offered. Hotels, corresponding to local standards, are given as an indication only and may be substituted for other hotels of a similar standard.

Your transport :

• Flights are not included in this tour. Don't hesitate to contact us if you would like to include flights in your booking: Flights in economy class with stopovers or direct flights, eco-premium or business air upgrades, provincial departures or abroad: we will be able to advise you.
• The departure and end dates shown on this page are for your stay in Japan. You will arrive in Japan via Kansai International Airport KIX (not Itami ITM) and will also depart from KIX. You will have to leave Europe the day before and land at 6pm at the latest to make the most of the airport services of your tour (welcome and transfer to Osaka). The return flight is on the same day due to the time difference, with a departure time of 9am at the earliest. Please don't hesitate to consult us if you are uncertain or need assistance with your choice of international flights.
• If the flights have been purchased by you, independently of Japan Experience, please provide your flight details at least 1 month before your departure (flight number, airport, date and time of arrival) to allow us organise your welcome and airport transfer.
• Airport transfers: The shared shuttle bus leaves from the airport and stops either in front of your hotel or at a stop located between 1 and 15 minutes walk from your hotel. Our airport assistant in Kansai airport will show you to the platform to take the airport transfer. From this point, the hotel transfer is unassisted. If you would like to be accompanied from the airport to your hotel reception, please choose the "Accompanied Airport Transfer" option when booking.
• Included in your tour is a pre-paid transport card with ¥1500 loaded in advance (about £10.30/$14.54) - Suica or Pasmo brand - and a 4-day Kansai Area Pass. These 2 cards should cover the vast majority of your journeys in this tour of Osaka and the Kansai region. Please note that apart from the prepaid transport card, where the journey is charged to you, the other 2 cards are not usable on the JR network but rather on the private network (about 2/3 of the total network in Kansai). The 4-day Kansai Area Pass is valid for 4 consecutive or non-consecutive days. When the pass and the ¥1,500 prepaid transport card expire, you will have to pay for all your journeys by reloading your prepaid transport card (in the ticket machines at all stations and metro stations). A metro ticket in Osaka costs around  £1.71/$2.42, depending on the length of the journey.

Your activities 

• The airport welcome is in English. Your airport assistant will be waiting for you at the customs exit holding a sign with the name of the reservation. They will give you your travel documents and take you to your airport transfer. They will not accompany you to Osaka (this is possible, but optional).
• Immerse yourself in the future at the Osaka World Expo 2025! With exclusive 2-day access, delve into groundbreaking exhibits, explore captivating global pavilions, and witness live performances that redefine technology and culture.
• Dive into the heart-pounding rides and exciting worlds of Universal Studios Japan, conveniently located near central Osaka. Explore immersive themed zones based on your favorite movies and experience exhilarating shows and attractions.

Your meals :

• No meals are included in this tour. Breakfasts which are not included in your package can be added at the reception when you arrive at the hotel, with payment on the spot. However, you will find many cafés near your hotel serving good breakfasts, often tastier and cheaper than those in the hotels, which sometimes have tight schedules and are predominantly savoury. However, if you would like to add breakfasts to your tour when you make your reservation, you can select it as an option when booking.

Your additional services:

• A pocket wifi is included in your tour package. It allows unlimited high-speed internet access. Your Pocket WiFi will be given to you at the airport upon arrival.
• It comes with a small booklet to operate the device (don't panic: it's simple) and a prepaid envelope to return your device at the end of your stay. Your pocket wifi will work until the last day of your tour in Japan.
• A maximum of 5 devices can be connected to one pocket wifi at one time (phone, tablet, computer).
• A single pocket wifi is provided for a tour booking of 1 to 5 people. For a booking of 6 people or more, a second pocket wifi will be added automatically and at no extra cost to your reservation.

A 35% deposit is required at the time of booking to confirm your reservation. The remaining balance must be paid in full no later than 35 days before the departure date.

In case of cancellation, the following fees apply:

• 15% for bookings canceled more than 35 days in advance;
• 50% for cancellations between 35 and 21 days prior to the departure date;
• 75% for cancellations between 20 and 8 days prior to the departure date;
• 100% for cancellations within 7 days of the departure date.

These fees are calculated on the total price of the tour, excluding insurance.