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HELP CENTER - COMMON QUESTIONS

About Group Tours


How long should I put aside for a trip to Japan?


Can we organise a tour with more people?


How many members are there in a tour group?


Can I contact my assistant before we sign up to a tour?


Can I combine a tour with another Japan Experience product?


Luggage: How many suitcases per person?


Do the tours include flight tickets from my home country to Japan?


What are the requirements for Travel Insurance?


About Japan


What is the time difference?


Is it possible to communicate in English?


What are the formalities for Japan (passport, visa)?


What is the cost of living in Japan?


Is it easy to travel independently around the country?


Can you travel alone as a young girl?


What is the best season to visit Japan?


Can the country be visited safely with children?


Can I use my mobile phone over there?


Do I need an electrical adapter?


We are going to see friends over there, can we import anything?


About Japan Experience


What means of payment are accepted?


Is Japan Experience a reliable agency?


Is it possible to pay in instalments?


Where can I meet a specialist adviser on Japan?


How long does it take to get a quotation?


Can I have a wedding list?


Our Tour Leaders

Who are the tour leaders on our guided tours?

Have a look at their profiles

The Tokaido Route Tour


Discover one of our most famous small group tour: the Tokaido Route Tour.

Contact us

Our advisers are available by email or by phone.

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