Japan Rail Pass Exchange Offices
Where can I exchange my Japan Rail Pass in Japan?
Japan Rail Pass Exchange Offices: the major offices throughout Japan where an Exchange Order can be exchanged for a Japan Rail Pass. Below are a few of the 51 offices throughout Japan where the Exchange Order can be exchanged for a Japan Rail Pass.
Japan Rail Pass Exchange Offices in Tokyo
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Narita Airport Terminal 1
JR East Travel Service Center (View Plaza), 8.15 am-7 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi), 6.30 am-8.15 am, then 7 pm-9.45 pm
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Narita Airport Terminal 2
JR East Travel Service Center (View Plaza), 10.30 am-8 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi), 6.30 am-10.30 am, then 8 pm-9.45 pm
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Haneda Airport International Terminal (Tokyo Monorail)
JR East Travel Service Center JR Higashi Nihon Honichi Ryoko Center JR東日本訪日旅行センター on the 2F of the international terminal 7.40 am-6.30 pm
Tokyo Monorail 2F Ticket Gate/Arrival lobby, 11am-6.30 pm, every day of the year.
NOTE THAT THE JR RAIL PASS CAN BE USED ON THE TOKYO MONORAIL
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Tokyo Station
Japan Rail Pass Exchange Corner at the Yaesu North Ticket Gate (on 2nd Floor), 7.30 am-8.30 pm, every day of the year.
JR East Travel Service Center (Marunouchi North Exit), 7.30 am-8.30 pm, every day of the year.
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Shinjuku Station
Information Center at the South Ticket Gate, 9 am-7 pm, every day of the year.
Information Center at the Central East Ticket Gate, 9 am-7 pm, every day of the year.
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Ueno Station
Information Center at the Central Ticket Gate, 9 am-7 pm, every day of the year.
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Shibuya Station
Information Center near the South Ticket Gate, 10 am-6.30 pm, every day of the year.
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Ikebukuro Station
Information Center Central Passage, between the Central Ticket Gates, 9.30 am-6 pm, every day of the year.
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Shinagawa Station
Information Center next to the Central Ticket Gate, 9 am-7 pm, every day of the year.
Japan Rail Pass Exchange Offices in Yokohama
- Shin-Yokohama Station
Shinkansen Ticket Gate (East Exit,) 8 am-8.30 pm, every day of the year.
- Yokohama Station
Travel Service Center (View Plaza) near the Center South Ticket Gate, 10 am-8 pm(weekday), 10 am-7 pm (Sat & Holiday).
Japan Rail Pass Exchange Offices in Osaka
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Kansai International Airport
JR Information Counter in the International Arrivals Lobby, 1st Floor, 9.30 am-7 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi) inside the train station, 5.30 am-11 pm, every day of the year.
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Osaka Station
JR Ticket Office (Midori-no-Madoguchi), 5.30 am-11 pm, every day of the year.
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Shin-Osaka Station
JR Ticket Office (Midori-no-Madoguchi), 5.30 am-11.10 pm, every day of the year.
Japan Rail Pass Exchange Offices in Kyoto
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Kyoto Station
JR Information Counter in the International Arrivals Lobby, 1st Floor, 9.30 am-7 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi) inside the train station, 5.30 am-11 pm, every day of the year.
Japan Rail Pass Exchange Office in Chubu
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Nagoya Station
Japan Rail Pass Exchange Corner 10 am-7 pm; Ticket Office 6am-10 am, 7 pm-11 pm
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Hamamatsu Station
Ticket Office 5.25 am-11.20 pm
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Shizuoka Station
Ticket Office 5 am-11.05 pm
Japan Rail Pass Exchange Office in Hokkaido
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New-Chitose Airport Railway Station
JR Hokkaido Visitor Information Desk, 8.30 am-7 pm, every day of the year.
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Sapporo Station
JR Information Desk 8.30 am-7 pm; Travel Service Center (East) 10 am-7.30 pm; 10 am-6 pm (weekends and public holidays) Travel Service Center (South) 10 am-8 pm
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Hakodate
Travel Service Center 10 am-7 pm
Japan Rail Pass Exchange Office in Kyushu
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Kokura Station
Travel Service Center 10 am-7 pm; 10 am-6 pm (weekends and public holidays)
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Hakata Station
Travel Service Center 10 am-8 pm (Mon-Sat) 10 am-6 pm (Sundays and public holidays)
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Nagasaki Station
Travel Service Center 10 am-7 pm; 10 am-5.30 pm (weekends and public holidays)
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Saga Station
Travel Service Center 10 am-7 pm; 10 am-5 pm (weekends and public holidays)
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Oita Station
Travel Service Center 10 am-7 pm; 10 am-5 pm (weekends and public holidays)
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Kumamoto Station
Travel Service Center 10 am-7 pm; 10 am-5.30 pm (weekends and public holidays)
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Miyazaki Station
Travel Service Center 10 am-7 pm; 10 am-5.30 pm (weekends and public holidays)
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Kagoshima-Chuo Station
Travel Service Center 10 am-7 pm; 10 am-6 pm (weekends and public holidays)