They give you advice by email to arrange your arrival

They will be there at the end of your stay

Want to know the fastest way to get to your house? Need to know what clothes to pack? Researching your trip ahead of time and need some recommendations?The Travel Angel will give you their advice by email from the day you reserve your house until the end of your stay.

The Travel Angel will come to see you again at the end of your stay to pick up the keys and check that everything went well. Also, in order to continually improve our services, the Travel Angel will ask you about your trip to find out what you liked or disliked, and if you discovered
any places to add to our list of tips to pass onto future travellers.

They will meet you at your house at your convenience

They explain how the house works

The Travel Angel will be there at the house to welcome you at a time most convenient for you. If you get lost, call them, and they will be able to help you find your way.

There are many parts of a Japanese house that are not familiar to travellers. The way of life is different, and so are the houses. The Travel Angel is in charge of explaining in detail how all the Japanese appliances work, and how to remain on good terms with the neighbours.

They will visit the neighbourhood with you and show you the places to know around the house

They will give you advice during your trip

Upon your arrival, you will most likely need to do some grocery shopping or mail some letters. The Travel Angel will tell you where to find all the shopping necessities, saving you valuable time in an unfamiliar area. In addition, he or she will know the shortcuts to the train station, walks to take, and the best restaurants for dinner.

If you don’t have specific plans for places to visit, ask your Travel Angel, who will advise you on the best places and events going on during your stay. Talk to them during your arrival at the house, or contact them by email before or during your stay.